Insurance & Participant Responsibilities

Every Op BASE CAMP experience is different. The insurance arrangements applicable to your booking will depend on the type of programme you have booked.

This page explains what insurance Op BASE CAMP provides, what remains the responsibility of the customer or organising body, and the responsibilities of participants before and during their experience.

  • Participant safety is at the heart of everything we do.

    Op BASE CAMP Ltd maintains appropriate business insurance for the activities we deliver and works closely with customers throughout the planning process to ensure everyone understands the insurance arrangements applicable to their booking.

    As every programme is bespoke, the insurance arrangements for your experience will always be confirmed within your quotation, booking confirmation or programme documentation.

  • Op BASE CAMP Ltd maintains appropriate business insurance for the activities we deliver.

    This includes insurance appropriate to our operations, such as Public Liability, Employers' Liability and Professional Indemnity insurance.

    Evidence of our insurance can be provided where appropriate upon request.

    Please note that Op BASE CAMP's business insurance protects the business, our staff and the activities we deliver. It does not automatically provide personal travel, medical or cancellation insurance for participants unless this has been specifically included within your agreed booking.

  • Military Adventurous Training programmes operate differently from our other experiences.

    Where stated within the agreed proposal, participant insurance forms part of the Op BASE CAMP package and will be arranged by Op BASE CAMP.

    The exact scope of this cover will always be confirmed before booking.

    Military units and participants remain responsible for ensuring they comply with all applicable Service policies, administrative procedures and medical requirements relating to their expedition.

  • Every Teams & Groups programme is individually developed.

    Your quotation and booking documentation will clearly identify what insurance is included within your agreed package.

    Unless specifically confirmed otherwise in writing, participants remain responsible for arranging appropriate insurance for:

    • Travel

    • Medical expenses

    • Cancellation

    • Personal belongings

    We strongly recommend arranging insurance as soon as your booking has been confirmed.

  • Insurance arrangements for Charity & Adaptive experiences are agreed individually during the planning process.

    Depending on the programme, some insurance may be arranged by Op BASE CAMP, while additional cover may remain the responsibility of the organising charity or organisation.

    Your quotation and booking documentation will always confirm what is included.

  • Depending upon the agreed programme, Op BASE CAMP may provide:

    • Professionally qualified instructors.

    • Operational planning and programme management.

    • Risk management and activity planning.

    • Equipment support.

    • Accommodation management where included.

    • Participant insurance where expressly stated within the agreed proposal.

    • Appropriate business insurance for the activities we deliver.

    The exact inclusions for every experience will always be confirmed before booking.

  • Unless specifically included within your quotation or booking confirmation, customers remain responsible for ensuring participants have suitable insurance covering:

    • Travel to and from the destination.

    • Medical expenses.

    • Repatriation.

    • Personal belongings.

    • Cancellation or curtailment.

    • Activities undertaken outside the agreed Op BASE CAMP programme.

  • Every participant is responsible for:

    • Following the instructions of Op BASE CAMP staff and instructors at all times.

    • Using equipment safely and responsibly.

    • Declaring any relevant medical conditions before travel.

    • Reporting illness, injury or safety concerns immediately.

    • Respecting accommodation providers, local communities and fellow participants.

    • Ensuring they possess valid passports, visas or other travel documentation where required.

  • Every Op BASE CAMP experience is bespoke.

    Your quotation, booking confirmation and programme documentation will always confirm the insurance arrangements applicable to your booking.

    Where there is any difference between this website policy and your agreed booking documentation, the booking documentation shall take precedence.

  • Is insurance included with every booking?

    No.

    Insurance arrangements vary depending on the type of programme booked. Your quotation and booking confirmation will clearly explain what is included within your package.

    Is participant insurance included for Military Adventurous Training?

    Where specified within the agreed programme, yes.

    The exact scope of cover will always be confirmed before booking.

    Do I need travel insurance?

    Unless your booking documentation specifically states otherwise, participants should arrange suitable travel insurance covering cancellation, medical expenses and personal belongings.

    Does Op BASE CAMP insure my personal equipment?

    No.

    Unless specifically agreed within your booking documentation, participants remain responsible for their own personal equipment and belongings.

    I'm unsure what insurance is included.

    Please contact Op BASE CAMP before confirming your booking.

    We'll be happy to explain exactly what is included within your agreed programme.

  • Please also read:

    • Cancellation, Changes & Refund Policy

    • Insurance & Participant Responsibilities

    • Health, Fitness & Medical Requirements

    • Privacy Policy

    • Safeguarding Policy

    • Complaints Procedure

  • If you have any questions about theseBooking Terms & Conditions before confirming your booking, please contact Op BASE CAMP.

    We're always happy to explain anything that isn't clear.

    Email: adam.keenan@opbasecamp.com